Privacy Policy
Last Updated: August 19, 2026
The Commencement Center (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, and protect the information you provide through our website (https://go.thecommencementcenter.com/).
1. HIPAA Compliance & Sensitive Information
As a provider of drug and mental health treatment services, we handle Protected Health Information (PHI). We are committed to maintaining the confidentiality of this information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Any information you submit—including through our “Verify Insurance” forms or during our intake assessment—is treated as confidential medical information and is protected by administrative, physical, and technical safeguards.
2. Information We Collect
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, and phone number.
- Insurance Information: Details provided via our insurance verification forms to determine coverage eligibility.
- Clinical Information: Data collected during your initial intake assessment to help us tailor your treatment plan.
- Usage Data: Like most websites, we may collect technical information such as IP addresses or browser types for analytics purposes to improve our site’s functionality.
3. How We Use Your Information
We use the information we collect to:
- Verify your insurance coverage and benefits.
- Conduct clinical intake assessments to personalize your addiction and mental health treatment plans.
- Communicate with you regarding your appointments, treatment, or inquiries.
- Improve our services and clinical operations.
4. Disclosure of Information
We do not sell your personal information. We may share your information only under the following circumstances:
- With Your Consent: We may share information when you have explicitly authorized us to do so.
- Treatment, Payment, and Operations: As permitted by HIPAA, we may disclose information to insurance providers for the purpose of payment verification or coordination of benefits.
- Legal Obligations: We may disclose information if required to do so by law, court order, or in good faith belief that such disclosure is necessary to prevent harm or comply with legal processes.
5. Data Security
We employ industry-standard security measures to protect your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate information.
- Request the deletion of your personal data, subject to legal and regulatory retention requirements (medical records often have mandatory retention periods).
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
The Commencement Center
Phone: (706) 546-7355
Website: https://go.thecommencementcenter.com/